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The finish on my sink developed spider web type cracks after about a year. The finish is only warranted for one year. I have a cracked sink that cost me over $400 and they don't care. We were doing a bathroom remodel when my husband who was doing the remodel became...
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#484914
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A Kohler toilet seat about 5 yrs old is still in perfect condition except that it has to be thrown away because it is hinged onto the toilet with 2 very thin pieces of plastic, one of which has ripped apart. The second one is starting to go as well. If this isn't a...
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Anonymous
Dave

I have four one piece toilets that were 500.00 each. Needed to change the seat on one after eight years and there is a brass insert build into the toilet and a stainless steel...

#434962
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We bought a new kohler cimarron toilet. Installed it on our nice new bathroom floor. It seemed to be ok for several days. Went on holiday, came home to a wrecked floor and vanity due to water soaking into side of vanity and under our new tiled floor. Toilet had two...
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Anonymous
Disgusted ***sumer

Kohler had a great reputation at one time...their customer service sucks...Take no responsibility for defective products...Will never use them again....and are sharing our exp...

#432928
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My old toliet broke afyer twenty years..I purchased a Kohler Cimarron..On the box it states,"NO CLOGS NO PLUNGER". I paid $125.00 to have this unit installed. The first person to use it was my 6 year old kid..Toliet clogged had to have it cleared..Plumber told Kohler...
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Anonymous
Anonymous

Toilets are rated based on average waste and toilet paper usage. Typically a younger child over uses toilet paper which may explain the clog. A good "no clog" toilet is usu...

#424594
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Kohler has changed the design of its bidet so that only Kohler bidet faucets work properly with the bidet. The normal configuration of a bidet provides for the vacuum breaker to be mounted behind the transfer valve. Accordingly, I purchased a Grohe bidet faucet...
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Anonymous
Anonymous

My Coralis bidet faucet's transfer valve has two holes, one you can see the rotation inside of the valve move when you turn the knob and the other has a hex machine screw with...

#276532
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I want to share my experience with Kohler customer support. I had two Kohler one-piece toilets installed when I remodeled my house 10 years ago. They look good, and have been working ok. While trying to replace the toilet seats recently, I found both toilets to have...
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Anonymous
Anonymous

kohlers the worst customer service

Anonymous
Anonymous

I just got off the phone w kohler and the fact that it was a open box purchase from lowes at regular price, it cancels all kohler warranty of the toilet....unbelieveable.

Lincoln, Arkansas
#249466
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I have a 18 hp kohler triad motor that everybody has had problems with! Bad part is that neither Kohler or Grasshopper will stand behind this poor product! Its too bad I will never buy from either one of these companies again. I have done my research into the motor...
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Anonymous
Anonymous

Kohler was smart about one thing for sure. End production asap to cut down on class actions...That dont mean you cant do your homework and print each/every complaint on the ne...

Anonymous
jimmy

ya same *** they handed me but i talked to a service rep from kohler and he told me they had a lot of problems with the triad that\'s why it was discontinued . to many complai...

#240636
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3/30/2011 bought a new KOHLER TOILET at Home Depot. I had it installed and everything work fine for about 30 days. I notice noise coming from it and I removed the tank cover the water fill valve shot up into the air. I contacted Kolher told them problem. I said;This...
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Anonymous
Ron Johnson

Also, the fill valves in Kohler toilets are made by a company called Fluid Master. Kohler only designs the product. Kohler has a 1 year warranty on their toilets, but no ma...

Anonymous
Santini

Why in he11 did you call Kohler instead of Home Depot? Did you actually think Kohler was going to sent someone from the factory to replace the valve, Nimrod?

#229722
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A few years ago, I purchased our house on the Bay in Truro, MA. The house had a two year old, top of the line, 70kwt Kohler stand-by generator - purported to have been designed to live outside in a salt air environment with a fifteen plus year life expectancy. Today,...
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Anonymous
Joey

Hope they ended up resolving this for you. That's disappointing especially after spending a good chunk of change.In the future I would highly suggest looking at a Cummins gen...

Anonymous
sparky53

so a couple of years ago you purchased a house with a 2 year old generator that was out of warranty. You live on the ocean and how do you think that generator breathes and coo...

#151757
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