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Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

The Kohler company is proud to offer a warranty for its faucets. However, the biggest expense is labor to replace a defective part.

The Mistos - Series Model#R72508-VS is not easy to install. We first tried a handyman, and then had to call a plumber to install it at $120/hr. Four weeks later it started leaking. The plumber found it internally defective.

The leak was coming from something inside the stem. Another $180 to get it out and replace.

Kohler offers no compensation for labor, the most expensive cost. How would it be if your auto dealer had a warranty for parts and no labor?

Product or Service Mentioned: Kohler K-r725008-vs Faucet.

Reason of review: Warranty issue.

Monetary Loss: $180.

Preferred solution: Full refund.

I didn't like: Do not care about labor costs.

  • labor cost
  • Defective Part
  • Inadequate Warranty
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