The Kohler company is proud to offer a warranty for its faucets. However, the biggest expense is labor to replace a defective part.
The Mistos - Series Model#R72508-VS is not easy to install. We first tried a handyman, and then had to call a plumber to install it at $120/hr. Four weeks later it started leaking. The plumber found it internally defective.
The leak was coming from something inside the stem. Another $180 to get it out and replace.
Kohler offers no compensation for labor, the most expensive cost. How would it be if your auto dealer had a warranty for parts and no labor?
Product or Service Mentioned: Kohler K-r725008-vs Faucet.
Reason of review: Warranty issue.
Monetary Loss: $180.
Preferred solution: Full refund.
I didn't like: Do not care about labor costs.