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My old toliet broke afyer twenty years..I purchased a Kohler Cimarron..On the box it states,"NO CLOGS NO PLUNGER". I paid $125.00 to have this unit installed. The first person to use it was my 6 year old kid..Toliet clogged had to have it cleared..Plumber told Kohler toliets are really a humk of "***"..He replaced it with a Gerber that works great.

I sent an e-mail to Kohler to tell them about my problem.I was told by the lady on the phone that they would do nothing about this problem. I have a letter from Kohler to prove they do not stand behind the products they make.

I'm filing a complaint with the State of Ohio about the breach of the warrnty and the out right lies about how great this product is...

Monetary Loss: $125.

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Anonymous
#1130512

Toilets are rated based on average waste and toilet paper usage. Typically a younger child over uses toilet paper which may explain the clog. A good "no clog" toilet is usually around 200 dollars also so you get what you pay for.

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